Crestwood Animal Hospital

The doctors are very caring and gentle with my pets, and specially patient with my grumpy cat Hexie. They have also been great with my new puppy Frankie and really taking the time explain everything I need to know. The clinic is very cute and clean and I love that it has a separate waiting area for dogs and cats. The staff is very friendly and knowledgeable and prices are fair! And best of all, it's only 5 minutes away!

I have been taking my pets here for a couple of years now- we have had a wonderful experience every time. Today we had to put down our dog and while it was one of the most difficult things that my husband and I had to do, the staff made the process go as smoothly as possible. They took the time to answer all of our questions and listen to our concerns. We will forever be greatful to Dr. Ty and Cassandra for all of their help and support. They have a wonderful group of people there and I completely trust them to take care of my pets.

I absolutely love this place. Every single time I've brought any of my pets, they take excellent care of them. I've had everything from check ups, emergencies, and even a pet euthanized here and they always treat me and my animals with the most respect and care possible. It's also where I was bringing my guinea pigs, and they even care for them too. I absolutely love all the vets here, the staff, everyone is always so nice and genuine. The wait isn't ever very long, they get stuff done in a timely manner. They are a little more pricey but I also can't even complain about that because you pay for the care you get. I don't want to take my animals anywhere else. I would highly suggest this clinic, I love them and will be using them forever.

Very thorough and knowledgeable. Explained everything to me in detail and explained it to where I could understand. Very kind and caring and helpful. I love the staff and they are all so kind and caring. I will never stop going here. My pets are not happy with me right now but I know they have been through a very thorough examination and I’m thankful for that. ❤️

Absolutely care more about money than helping animals. Would not help my cat without charging me additional office visits even though the medicine they prescribed wasn't working. I was just trying to help a feral cat and had limited funds to do so. They would do nothing even though I spent $200 plus meds 3 weeks ago, plus I've been a client with my indoor pets for years. Client beware. They don't care about you or your pet at the front office. I will say the vet and tech that I had seen were very caring.

Finding an exotic animal vet close to where we live was impossible. We found Crestwood Animal Hospital online and saw the good reviews and decided it was worth the hour drive.We were originally extremely satisfied with the amount of caution and compassion that we received. However, when it came time for our follow up we knew we would be a little late due to traffic, so called to ensure it would not be an issue and we should continue on the way. We were told the 15 minute delay would not be of concern by a gentleman on the phone. Unfortunately when we got there the staff was adamant that it was a problem and we would have to be a work in which could result in a 2 hour wait time. It was very disappointing that we were not informed of this at the time of the call and were told there would not be an issue. While the communication between staff seems to need improvement, our pet is doing much better due to the medicine and changes the vet recommended.

Crestwood Animal Hospital used to be good. But for the last year they have been screwing up on my dogs prescriptions. They always try to blame it on chewy pharmacy. I believe them the first time however, it became very clear that it was their office messing things up. The doctor even wrote the wrong prescription and sent it to chewy and chewy called me to find out why the prescription had changed. Then it took almost 2 weeks for Crestwood to fix the problem. Then they wouldn’t send the prescription to chewy. They made me come up there pick up a prescription which once again they wrote wrong and I had to take it to an apothecary in Norton Commons and wait for over an hour to get it filled. All they had to do was call chewy like I ask them to. I will not be going back there ever again. Their prices are a lot higher than everyone else but I was still going however, messing up on my dogs Prescriptions is a definite no no. Not satisfied, I won’t be back.